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How Do You Market Storm Damage Roofing Work Legally?
Short answer: A roofer should market storm work by being ready before the storm, answering fast, and telling homeowners the truth about insurance. Do not offer to pay, waive or rebate a deductible, do not act as the homeowner's claims adjuster, and give an itemized estimate. Florida, Texas and Minnesota all restrict these practices, and other states have similar rules.
- Florida, Texas and Minnesota each bar a roofer from offering to waive or pay an insurance deductible.
- Florida and Minnesota require a good-faith itemized estimate with a claim-related repair agreement.
- Roofers may not adjust the homeowner's claim without a public adjuster license in these states.
- Florida fines can reach $10,000 per violation under section 489.147.
- The FTC Cooling-Off Rule lets buyers cancel a door-to-door sale until midnight of the third business day.
- These are three states we checked; confirm your own state's rules with its insurance department or a lawyer.
A hailstorm can fill a roofer's calendar for a month. It also draws out-of-town crews, door knockers and a lot of bad habits. States have passed laws in response, and those laws reach your ads, your door hangers, your website and your contracts. This guide shows what the rules say in three states we checked at official sources, and how to build a storm plan that follows them.
Storm damage roofing marketing is any promotion aimed at homeowners whose roofs were hit by hail, wind, a tornado or a hurricane, usually for repair or replacement paid in part by property insurance.
What do the state rules say about advertising a deductible?
Three states, three official sources. Do not treat this as legal advice. Laws change, and your state may differ. Ask your state insurance department, attorney general or contractor board, or a local lawyer.
| State | Deductible rule | Claims and estimates | Source |
|---|---|---|---|
| Florida | A contractor may not offer a waiver of any insurance deductible in exchange for a roof inspection or for making a claim. Ads must say the owner is responsible for any deductible | May not interpret policy terms or adjust a claim without a public adjuster license. Must give a good-faith itemized estimate before the owner signs a repair agreement tied to a claim | Fla. Stat. 489.147 |
| Texas | A contractor cannot offer to waive, rebate or absorb the deductible. Contracts of $1,000 or more tied to an insurance settlement must carry a notice that the owner pays the deductible | A roofer cannot act as a public adjuster, and cannot advertise adjusting claims while providing or possibly providing contracting services. The state's definition of advertisement includes a website | Texas Department of Insurance |
| Minnesota | A contractor may not advertise or promise to pay all or part of a deductible, or give anything for letting them inspect, filing a claim or referring work | May not interpret policy provisions or adjust a claim without a public adjuster license. Must give a good-faith itemized estimate with the agreement | Minn. Stat. 325E.66 |
The pattern is close. The owner owes the deductible. You may not hide it. You may not handle the claim. In Florida and Minnesota you must also put your price in writing in detail.
What else does Florida require?
Florida's statute is the most detailed we found. Under section 489.147:
- A roof-claim solicitation without the required fraud and deductible notices, in at least 12-point type, is a prohibited advertisement. The statute names door hangers, business cards, flyers and emails.
- Soliciting includes in-person contact, real-time electronic contact aimed at a specific person, and delivery to a specific person.
- If you pay people to solicit, their acts count as yours.
- Paying or receiving compensation for referrals of insurance-covered services is prohibited.
- A roof contract must include a notice that the contractor may not do the banned acts. If the notice is missing, the owner may void the contract within 10 days.
- After a governor's state of emergency, an owner can cancel a roof contract without penalty within 10 days of signing or the official start date, whichever comes first. This applies to contracts signed within 180 days of the emergency events, for property in the declared area, and the contract must carry bold, 14-point cancellation language.
- Fines can reach $10,000 per violation, and unlicensed people who do these acts can be charged with unlicensed contracting.
If you work in Florida, give your attorney this page of the statute before you print a single flyer.
What does "storm chaser" mean, and why does it matter to you?
A storm chaser is a contractor who travels to a storm area, works for a few weeks and leaves. Homeowners and regulators use the word for roofers who disappear before a warranty claim. The word has no legal definition. The rules above are aimed at the behavior: pressure sales, deductible tricks and claim handling without a license.
If you live and work in the area, say so. Put your local address, your years in business, your license and your insurance on every flyer and your website. That is the opposite of a chaser. The National Roofing Contractors Association tells owners to look at roof damage from the ground and leave repairs to a professional roofing contractor. A clear message that matches that advice builds trust.
When is hail season, so you know when to prepare?
It depends on where you work. The National Weather Service office in Memphis found that hail there is most frequent from March through June, 74% of reports, with May the most active month and a smaller peak in November. Other regions peak at other times, and a hurricane coast has a different calendar. Look up your own National Weather Service office climate page and plan around it.
How do you run a storm damage roofing campaign step by step?
Use these steps. The first four happen before any storm.
Step 1: Get your legal basics in order
Check your state's roofing license or registration. In Florida, roofing has its own state license. In Minnesota, residential contractors who do roofing need a roofer, building contractor or remodeler license. Put your number on your ads where the law asks. See our pages for Florida and Minnesota, and the guide on whether roofers need a license number on their website.
Step 2: Write your storm page now
Build a page called "Storm and hail damage roof repair" before the storm. Cover what you do after a storm, how you inspect, what an estimate looks like, how you work with insurance (you do not handle the claim) and your license and insurance. Add your phone number and a form. See roofing website must-haves for what else belongs on the site.
Step 3: Prepare your Google Business Profile
Make sure hours, phone and photos are current. Google says local results are based on relevance, distance and prominence. A complete profile with fresh photos of real storm jobs helps you on all three. Our guide on roofer Google Business Profile tips has the details.
Step 4: Set up fast response
Storm leads go to the first roofer who answers. Set up a text back for missed calls, as in missed-call text back for roofers, and decide who answers the phone in the first 72 hours.
Step 5: Write ads that tell the truth about insurance
Say "We help you document damage and give you an itemized estimate you can send to your insurer." Do not say "We will cover your deductible," "Your roof is free," or "We handle your claim and get you the maximum payout." Each of those either breaks a deductible rule or sounds like adjusting. For Florida, add the required notices. For Texas, do not advertise that you will act as both contractor and adjuster.
Step 6: Give free inspections with a real report
A free inspection is fine. A free inspection in exchange for letting you file a claim, or with a promise about the deductible, is not. Take photos of every slope, note the damage with dates and give the owner the report to send to the insurer. Say plainly if there is no storm damage.
Step 7: Give a written, itemized estimate
Florida and Minnesota require a good-faith itemized estimate with a claim-related repair agreement. It is good practice everywhere. List the work line by line. Include the notice your state requires about the deductible. Tell owners to verify their coverage with their insurer.
Step 8: Follow up and ask for a review
After the job, ask for a review the same way you do for every customer. Do not ask only happy customers, and do not pay for reviews. See review request texts for roofers.
What should a hail damage landing page say?
Keep it short and honest. Use a heading like "Hail damage roof inspection in [your town]." Describe what hail damage looks like on shingles in simple words, which you can base on your own inspections. Add a before-and-after photo set. Then add a short "How insurance works" section: "Your policy has a deductible. You pay it. We give you a written estimate and photos. Your insurer decides the claim." That one paragraph keeps you inside the rules and answers the owner's biggest fear.
What about door hangers, flyers and door knocking?
In some states, they are exactly what the law targets. Florida names door hangers and flyers in its advertising rules. The FTC's Cooling-Off Rule also covers door-to-door sales: the buyer can cancel until midnight of the third business day, and the seller must give oral and written notice. Check whether your city has its own rules for door-to-door selling. Never knock on a door with a "no soliciting" sign.
How do you stay out of trouble with referrals and adjusters?
Do not pay adjusters, agents or owners for sending storm work. Florida bars paying or receiving referral compensation for insurance-covered services, and Minnesota bars giving anything of value for a referral when insurance pays. A thank-you after the job is not a fee, but check your state's wording.
Common questions
Can a roofer pay or waive an insurance deductible?
Not in the three states we checked. Florida bars a waiver in exchange for an inspection or a claim. Texas bars waiving, rebating or absorbing the deductible. Minnesota bars advertising or promising to pay all or part of it. Check your own state before you say anything about a deductible.
Can a roofer file the insurance claim for the homeowner?
Not as the adjuster. Florida and Minnesota bar contractors from adjusting a claim without a public adjuster license, and Texas does not allow a roofer to act as a public adjuster. A roofer can take photos, write an itemized estimate and answer an insurer's questions about the work.
Is it legal to knock on doors after a storm?
Often yes, but it carries rules. The FTC gives buyers three business days to cancel a door-to-door sale, Florida limits what solicitations can say, and your city may have its own rules. If you knock, carry your license and give honest answers.
How do I get hail damage leads without chasing storms?
Be the local roofer people already know. Keep a storm page ready, answer your phone, collect reviews all year and call past customers after a storm to offer an inspection. See how to get roofing leads without buying them.
Sources
- Florida Statutes: Section 489.147, roofing and insurance claim solicitation (2026)
- Texas Department of Insurance: Roofing and insurance, know the law (2026)
- Minnesota Revisor of Statutes: Minn. Stat. 325E.66 (2026)
- Minnesota DLI: Who needs a residential roofer license (2026)
- NRCA: Roof Repairs After a Storm (2026)
- National Weather Service Memphis: Severe Weather Climatology (2026)
- Google Business Profile Help: Tips to improve your local ranking (2026)
- Cornell Law School LII: 16 CFR 429.1, Cooling-Off Rule (2026)
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